Managed IT Services for Small Businesses

IT Services That Actually Work for Small Businesses

One team handles your security, cloud, phones, help desk and network, so you can stop juggling vendors and get back to running your business.

The Problem

Running a Business Shouldn't Mean Running an IT Department

You started your business to serve your clients, not to fix printers, chase down your IT guy or wonder if your data is actually backed up. But that's where a lot of small business owners end up. The break-fix provider only shows up after something's broken. The "tech-savvy" employee is doing their best, but they're not a cybersecurity expert. Meanwhile your team loses hours to slow computers, dropped calls and systems that don't talk to each other.

At NGT Technology, we've been fixing these problems for small businesses in Lawrenceville, GA since 2019. We built the company around a simple idea: your IT should just work, and when it doesn't, you should get a real person who already knows your setup. Learn more about our approach.

Our Solutions

Six Services, One Team

Managed IT Services

Core Service

Managed IT Services

We monitor, maintain and manage your whole IT setup with 24/7 monitoring, so problems get caught before they cause downtime. It's like having a full IT department without the full-time salary.

Managed Cybersecurity Services

Protection

Managed Cybersecurity

Layers of protection for your data, your devices and your people, from threat monitoring and email filtering to compliance support. We work to keep the bad stuff out so you can sleep at night.

Co-Managed IT Services

Co-Managed IT

Support for your existing IT team with cybersecurity, monitoring, help desk overflow, and strategic planning.

Cloud Storage Services

Cloud

Cloud Storage

Get to your files from anywhere and work on them with your team in real time, with backups in place if something goes wrong. We set up and manage Azure and AWS cloud storage sized right for your business.

VoIP Phone Systems

Communications

VoIP Phone Systems

Business phone systems at small business prices. Clear calls, call routing, voicemail-to-email and real savings over old phone lines. We prefer 3CX but work with all the major VoIP platforms.

Help Desk Support Services

Support

Help Desk Support

Same-day response from real people who already know your business. You'll never be just a ticket number, and you'll never feel dumb for asking a question.

Network Services

Infrastructure

Network Services

Design, cabling and ongoing management. We build networks that are fast, secure and ready to grow with you: firewalls, Wi-Fi, switches and structured cabling done right the first time.

Getting Started

Getting Started Is Simple

1

Discovery Call

We look at your current IT setup, find the weak spots and show you where you're overspending or underprotected. No sales pitch. Just honest answers.

2

Custom Plan

We build the plan around your business instead of handing you a one-size-fits-all package. You only pay for what you need, with clear pricing and no long-term contracts.

3

Ongoing Partnership

We handle the day-to-day IT so you don't have to: monitoring, security, support and planning, from a team that treats your tech like its own.

Martin Gonzalez, NGT Technology founder

Why NGT

We Work Like Part of Your Team

Martin Gonzalez founded NGT Technology because he was tired of seeing small businesses get treated like an afterthought by big IT companies. Every client gets direct access to Martin and his hand-picked team. We don't hide behind a ticketing system, and we never make you feel dumb for asking a question.

Most of our original clients are still with us today.

✓ Martin's 17+ years of IT experience
✓ Same-day on-site and remote support
✓ Experienced with Microsoft, Azure, AWS, 3CX and Siptrunk
✓ No long-term contracts. Month to month.
✓ Usually less than one full-time IT hire
17+
Years of IT Experience

Serving Gwinnett County since 2019 with reliable, expert IT support.

High
Client Retention

Most of the businesses that started with us are still our clients today.

Same-Day
Response Times

Reach a real person who knows your setup. When you need us on-site, we show up the same day.

Platforms We Know

Technology Partners You Can Trust

We work with the platforms your business runs on every day. That means faster fixes, better advice and a direct line to vendor support when we need it.

Microsoft
Microsoft Azure
Amazon Web Services
3CX
Siptrunk

Industry Expertise

We Speak Your Industry's Language

Every industry has its own software, compliance rules and ways of working. We learn the tools your business actually runs on, not just the computers they run on.

Dental Practice IT Services

Healthcare

Dental Practices

HIPAA compliance, Dentrix and Eaglesoft support, digital imaging, and patient data security.

Law Firm IT Services

Legal

Law Firms

Secure document management, encrypted email, attorney-client privilege protections, and reliable systems.

CPA & Accounting IT Services

Finance

CPA & Accounting

Tax season readiness, QuickBooks support, financial data security and fast help when it matters most.

Common Questions

Frequently Asked Questions

Most small businesses pay between $100 and $250 per user per month. That covers monitoring, security, help desk support and maintenance. It usually costs a lot less than hiring even one full-time IT person. You'll get a clear quote after your discovery call.
Smaller teams actually have more to lose. One ransomware attack or long outage can shut down a 5-person business completely. You probably don't have a dedicated IT person either, so issues pile up and employees waste time troubleshooting instead of doing their jobs. Managed IT gets you solid protection for a lot less than an in-house hire.
Break-fix IT is reactive. You call when something breaks and pay by the hour. Managed IT works ahead of the problem. We monitor your systems 24/7, catch issues before they turn into downtime and charge a flat monthly fee, so there are no surprise emergency bills. Our managed IT clients usually have far fewer IT emergencies than they did with break-fix.
Yes. We start with a full look at your current setup. If your equipment is working well, we'll manage it and keep it tuned up. We only recommend replacing something when it's truly at end of life or keeps causing problems. We're not going to sell you things you don't need.
Most businesses are fully set up within 1 to 2 weeks. We install monitoring tools, set up security, document your systems and show your team the ropes. You have same-day support from day one, so if anything comes up during the switch, we're right there.

Ready to Stop Worrying About IT?

Book a free discovery call and let's talk about your IT. No pressure, no obligation. Just an honest conversation about whether NGT Technology is a good fit.

Get started with NGT Technology