Insurance Agency & Public Adjuster IT

Insurance IT Experts

What Sets Insurance IT Apart

Insurance is heavily regulated, and data security, uptime and carrier connections can't slip. Agencies manage policyholder data across dozens of carrier platforms. Public adjusters document claims in the field with Xactimate and Symbility. You need IT people who understand both.

🛡️

Policyholder Data Protection

Layered security for policyholder information like Social Security numbers, financial data, health records and claims history. Encryption, access controls and threat monitoring help keep your clients' data out of the wrong hands.

📊

Agency Management Systems

Expert support for Applied Epic, Vertafore AMS360, HawkSoft, EZLynx, and other agency management platforms. We handle installations, migrations, server optimization, and day-to-day troubleshooting.

🔗

Carrier Platform Integration

Reliable connections to carrier portals, real-time rating engines and download services. We keep your agency management system talking to every carrier for policy downloads and commission tracking.

📋

Regulatory Compliance

IT set up to support state insurance department data security rules and other industry regulations. We put in the controls, documentation and audit trails regulators expect.

💰

Quoting & Rating Systems

Fast, reliable systems for comparative raters and quoting tools, so your agents can quote fast, compare carriers and close business without waiting on technology.

📱

Public Adjuster Field Technology

IT support for Xactimate, Symbility and the claims documentation tools public adjusters use. Mobile device management, secure field connections, photo and video workflows and cloud sync help your adjusters work claims from anywhere.

Our Approach

How NGT Serves Insurance Agencies

Agencies and public adjusters run on a lot of connected tech: agency management systems, carrier portals, comparative raters, Xactimate, claims tools and phones, and all of it has to work together. When one piece goes down, agents can't quote or bind and adjusters can't process claims. That costs you money and clients.

We know insurance tech, from agency management platforms to field claims software. We manage your whole IT setup, keep your carrier connections up, support your adjusters in the field and give you same-day help when something breaks. Our job is to keep technology from costing you a sale or holding up a claim.

Book a Discovery Call

Maintaining secure, reliable connections to multiple carrier portals and rating platforms that your agents depend on to quote and bind policies throughout the day.

Protecting sensitive policyholder data from cyber threats while meeting state insurance department data security and privacy requirements.

Slow or unreliable agency management systems that frustrate agents and cause delays in policy processing, claims handling, and customer service.

Having a backup and recovery plan so your agency can keep serving policyholders after a major system failure or a storm.

Managing phone systems that need call recording for compliance, automated routing for customer service, and integration with agency management software.

Supporting remote agents and field-based public adjusters who need secure access to agency systems, carrier portals, Xactimate, and claims documentation from home offices or disaster sites.

Martin at NGT Technology has a valuable responsiveness, awareness, and proactiveness to our operations to keep us ahead of most problems, preventing issues before they emerge. His level of knowledge and experience has kept us equipped with cutting-edge technology that fits our business strategies and always within budget. He understands and has the ability that truly benefits our organization. These qualities set him apart from every other IT professional and firm we may have worked with in the past. From resolving difficult technical issues to providing impeccable forward-thinking advice, Martin and NGT Technology will deliver the expertise and service your business will need!

Brandon L., Insurance

Do you integrate with Applied Epic, HawkSoft, and EZLynx?

Yes. We support the major agency management systems, including Applied Epic, HawkSoft, EZLynx, QQCatalyst and AMS360. We handle installs, updates, server tuning, database upkeep and connections to your carrier platforms and rating engines.

How do you handle carrier platform connectivity?

We set up and maintain your connections to carrier portals, real-time rating platforms and download services. When something drops, we jump on it fast so your agents can keep quoting and binding.

How do you help with state insurance data regulations?

We put in the technical controls Georgia and other states require for insurance data: encryption, access controls, incident response planning and employee security training. We also help you keep the documentation regulators ask for during an exam.

Can you support remote adjusters and agents?

Yes. We set up secure remote access to your agency management system, carrier portals and document storage, so adjusters and agents can work from the field, home or a satellite office with the same security as your main office.

Do you support Xactimate and other public adjuster tools?

Yes. We support Xactimate, Symbility and the other estimating and documentation tools public adjusters use. We set up mobile devices for field work and secure cloud sync for photos and reports, so your adjusters can get to claims data from disaster sites and client locations.