Manufacturing IT Support & Services

Manufacturing IT Experts

Why Manufacturers Need Dedicated IT Support

Manufacturers have tech problems most general IT providers aren't set up for. Connecting office and plant-floor systems opens up new security risks, and big ERP systems need people who know them. Gwinnett County has a lot of manufacturing, and NGT Technology has supported manufacturers in the Lawrenceville area since 2019.

🔗

Office and Plant-Floor Networks (IT/OT)

We manage where your office network (IT) meets your plant-floor equipment (OT). We separate them properly, control what data moves between them and protect your production network without cutting the connections your operation needs.

⚙️

ERP System Support

Support for SAP, Epicor, Microsoft Dynamics 365, Infor and Oracle. We handle installs, migrations, updates, server tuning and connections to MES, inventory and quality systems so production planning keeps running.

🛡️

Industrial Cybersecurity

Security built for factories: SCADA and PLC protection, separation between IT and OT networks, industrial firewalls and threat monitoring for plants that run around the clock. We work to protect your systems without slowing your lines.

📊

Compliance & Documentation

We help manufacturers work toward ISO 27001, the NIST Cybersecurity Framework and CMMC. We put in the technical controls and keep the audit documentation, so you can stay focused on making things.

💾

Backup & Disaster Recovery

Automated, encrypted backups of production data, ERP databases, quality records and other critical files. Our disaster recovery plans are built for manufacturing, to keep production downtime short and get you back up fast after a data loss.

🌐

Network Infrastructure

Industrial-grade networks for manufacturing facilities: factory floor Wi-Fi, IoT devices, warehouse coverage and multi-building campuses. Built for the way a plant actually runs.

Manufacturing production floor with workers and equipment

Our Approach

Our Approach to Manufacturing IT

Manufacturing tech isn't one-size-fits-all. You run ERP, MES, SCADA, quality software and IoT sensors across office networks and factory floors that need very different things. A generic IT provider might manage your email and desktops, but they won't know how to separate your OT network or why your Epicor server needs specific tuning for production scheduling.

We know manufacturing IT. Gwinnett County is home to major manufacturers like WIKA and Price Industries, and NGT Technology has supported manufacturers in the region since 2019. We know how to protect your production systems, speed up your ERP and build networks that keep up with the plant.

We explain everything in plain language. No confusing jargon, no talking down to your team. Our managed services usually cost a lot less than hiring in-house IT, and we never lock you into long-term contracts. We earn your business every month, which is why most of our original clients are still with us today.

Book a Discovery Call

Securing operational technology networks and SCADA systems from cyber threats without disrupting production line uptime or introducing latency to time-sensitive processes.

ERP system slowdowns and crashes that delay production scheduling, inventory management, and order processing during peak manufacturing periods.

Connecting office and plant-floor networks as more equipment goes online, which opens new security holes on the factory floor.

Meeting compliance requirements for ISO 27001, NIST frameworks, or CMMC certification for defense subcontractors while maintaining focus on production output.

Connecting IoT sensors, barcode scanners, and industrial devices across large facilities with reliable Wi-Fi coverage and network infrastructure.

Protecting intellectual property, production data, and supply chain information from increasingly sophisticated cyberattacks targeting the manufacturing sector.

Do you support ERP systems like SAP, Epicor, and Microsoft Dynamics?

Yes. We support the big manufacturing ERP platforms, including SAP, Epicor, Microsoft Dynamics 365, Infor and Oracle. We handle installs, updates, server tuning, database upkeep and connecting your ERP to MES, quality and inventory systems so production planning keeps moving.

Can you secure our operational technology and SCADA systems?

Yes. We separate your office (IT) and plant-floor (OT) networks, put in industrial firewalls and set access controls built for manufacturing. That helps protect your SCADA, PLCs and control systems from attacks without slowing down your production lines.

Do you understand manufacturing compliance requirements like ISO and NIST?

Yes. We help manufacturers put in place and maintain IT that supports ISO 27001, the NIST Cybersecurity Framework and CMMC for defense subcontractors. We handle the technical controls, documentation and monitoring auditors look for, so your people can stay focused on production.

What does manufacturing IT support cost?

It depends on facility size, number of users and how complex your plant-floor setup is. Most manufacturers pay $125 to $300 per user per month for full managed IT, which is a lot less than hiring dedicated IT staff. That includes 24/7 monitoring, cybersecurity, ERP support, backup and disaster recovery, and same-day help desk response. Book a free discovery call for a real quote.